Steve Hales, author of ‘Reframing ITIL’ – UK

Steve Hales

“I strongly recommend using Rob as your editor. I’d already published my book, Reframing ITIL, and thought that I’d finished editing and proofreading. So when Rob offered to have a look at my manuscript, I really wasn’t expecting him to find anything. In fact, he made loads of suggestions for the first chapter – and all of them were good. As a result we agreed that he look at the rest of the book and he continued to see things that I had missed. There’s no doubt that the end result is far superior and this exercise has given me peace of mind that the book is in the best state it can be. I strongly recommend using Rob for your book – it’s well worth it!”